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Option Matrix Industry Solutions - Professional Services
In professional service organizations, efficiency is a primary concern. Businesses are challenged with selling an intangible product that is ever-changing and difficult to quantify. Profitability requires that projects are estimated correctly, are completed on time, and meet customer requirements.  To succeed, professional service companies must adopt strategic and comprehensive financial, project, and resource management practices. Expanding the use of information technology (IT) is the best way to add greater value while supporting more cost-effective operations. Bottom line, an affordable computing infrastructure can help your company and your people share data, work together, and make effective decisions more easily.
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Contents
Healthcare Applications What are Professional Services?
Healthcare Applications Industry Classification
Healthcare Applications Trends & Challenges
Healthcare Applications Solution Framework
Healthcare Applications Experience Portfolio
Healthcare Applications
Healthcare Applications
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Healthcare Applications
What are Professional Services?
These are the industries whose products and services are based on professional expertise rather than on discrete products or commodities.

The Professional, Scientific, and Technical Services require a high degree of expertise and training. The establishments in this sector specialize according to expertise and provide these services to clients in a variety of industries and, in some cases, to households. Activities performed include: legal advice and representation; accounting, bookkeeping, and payroll services; architectural, engineering, and specialized design services; computer services; consulting services; research services; advertising services; photographic services; translation and interpretation services; veterinary services; and other professional, scientific, and technical services. This sector excludes establishments primarily engaged in providing a range of day-to-day office administrative services, such as financial planning, billing and recordkeeping, personnel, and physical distribution and logistics.
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Healthcare Applications
Industry Classification
Option Matrix uses NAICS (2002) classification to determine its coverage in the professional services industry. We conduct campaigns and track the opportunities in the following segments of the professional services industry
Legal Services
Accounting, Tax Preparation, Bookkeeping, and Payroll Services
Architectural Services
Landscape Architectural Services
Engineering Services
Drafting Services
Building Inspection Services
Geophysical Surveying and Mapping Services
Surveying and Mapping Services
Testing Laboratories
Interior Design Services
Industrial Design Services
Graphic Design Services
Management Consulting Services
Environmental Consulting Services
Scientific Research and Development Services
Advertising and Related Services
Marketing Research and Public Opinion Polling
Photographic Services
Translation and Interpretation Services
Veterinary Services
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Healthcare Applications
Trends & Challenges
In a global market, yesterday's business models no longer apply. Increased competition gives your existing and potential clients more choices at dramatically lower costs.
Here are the success factors for the professional services industry.
Delivering client value - Collaborate with clients through the project life cycle, provide visibility into projects, and deliver immediate responses to questions
Finding the right people - Take advantage of the low labor costs available in the global workplace, and deliver local expertise to win business and manage projects and client relationships
Executing your delivery model - Manage a diverse portfolio of services, add new global partners and subcontractors, and manage global projects with manufacturing-like efficiency
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Healthcare Applications
Solution Framework
Option Matrix has targeted small and medium sized enterprises in the professional services industry and identified solutions which are useful for these businesses. Here is the list of software solutions offered by Option Matrix to the professional services industry:
Function Automation & Integration
Recruitment Portal
Project Monitoring
Time and Expense Control
Customer Relationship Management
Knowledge Management
Community Portal
Social Networking
Content Management
HR Intranet
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Healthcare Applications
Experience Portfolio
Stage Description
US based Client - Control Systems Industry Association headquartered in Ohio Dynamic content management system provides an easy way to manage the categories, sections and informational pages for the website of industry association. There is a workflow across writers and editors for submission and approval of content. Newsletter opt-in and opt-out along with ability to compose and publish newsletters is provided.
US based Client - California centric business consulting firm Document management system acts as a knowledge library for a consulting firm. There is submission and approval workflow in this Intranet application. Chat rooms, forums and video conference rooms are provided to facilitate communication among consultants located at different client locations.
US based Client - Asia Centric Matrimonial Portal Matrimonial site provides the ability to register members who can manage their profiles and send invites and messages to other members. Online text chat rooms are provided. Advanced search feature enables filtration based on a range of criteria.
UK based Client - Process Control and Instrumentation consulting firm Dynamic content management system provides an easy way to manage the categories, sections and informational pages for the website of industry association. There is a control panel to publish events and customers can register online for events. Newsletter opt-in and opt-out along with ability to compose and publish newsletters is provided.
US based Client - Social Community website with worldwide directory of members Members can setup profiles and send invites to build a friend network. Friends can do private chat as well as exchange messages and pictures. Dynamic content management system has been integrated including a site forum.
US based Client - Paperwork automation firm in Connecticut Online subscription service provides the ability to configure forms and formatted reports. This is useful for paperwork oriented bureaucratic government departments as well as placement agencies or insurance companies that handle a large volume of applications and need to award certificates / licenses.
US based Client - New York based travel promotion firm Dynamic content management system helps to manage the holiday packages and travel guides listed within the site categories. There is a subscription service where members can choose from a range of plans and there is Paypal recurring billing integration for automatic subscription renewal. In admin control panel the survey questions included in registration form as well as in travel plan form can be managed. The customer responses to survey questions can be viewed as reports with bar graphs and pie charts.
US based Client - Online Portal for HR Professionals Dynamic content management system is implemented to easily manage all informational pages in the portal aimed at HR professionals. Partner accounts and profile pages can be managed. Partners can list their services and pay affiliate commissions tracked via 1x1 pixel tracking method.
Canada based Client - Community Portal to bring together investors and entrepreneurs Business Community Portal has an online subscription service to register entrepreneurs, managers and investors who can form teams to discuss and incubate ideas. The revenue model is based on advertising, featured listings, and commissions on fund flows. The site has a forum to create a community atmosphere and relies on viral marketing to increase its member base.
US based Client - International Association for control systems engineers Dynamic content management system provides an easy way to manage the categories, sections and informational pages for the website of industry association. There is a workflow across writers and editors for submission and approval of content. Newsletter opt-in and opt-out along with ability to compose and publish newsletters is provided.
US based Client - Massachusetts consulting firm focused on performance measurement Online survey application for performance measurement of schools that receive donation from a charitable foundation. The application provides a spreadsheet like interface to display survey questions and log user responses that can be consolidated in database and queried to view tabular and graphical reports. There is an admin control panel to manage survey sections and questions with their respective options.
US based Client - New Jersey Public Cruises Firm Dynamic Content Management system to manage the categories, sections and informational pages on the website for an event management firm that hosts parties and get-togethers on their cruises.
US based Client - Social Networking Portal Community website with viral marketing based network of members, who can setup private chat rooms and invite friends. Members can share pictures and vote for or against new arrivals. Revenue model is primarily through advertising.
US based Client - Massachusetts Technology Consulting firm Online subscription service to enable staffing agencies towards maintaining the timesheets of their consultants staffed at various client locations. Consultants can fill their timesheets and digital signatures are used for safe approval of timesheets by client reporting managers. The service is offered in Application Service Provider Model with quarterly and annual subscription.
UK based Client - Reprint & Licensing Services Firm Online sales website provides customer the facility to customize post cards, magazine covers, calendars and posters by putting their own images and text in a drag and drop mode over a web interface. The screen is converted into high quality PDF file which is automatically sent to printing section for dispatch to customer. Customers can pay online for the service.
US based Client - Online Project Management Portal for a New Hampshire IT consulting firm Web based project monitoring module is ideal for project based firms that need to track activities related to execution of multiple concurrent projects. Tasks, documents and contacts can be linked to specific projects with selective access rights.
Thailand based Client -Technology consulting firm with focus on Online Performance Monitoring Systems Online Application Service Provider solution that provides the client an ability to define perspectives, critical success factors, KPI and Action Points to track organization performance on a time series or point in time basis.
US based Client - Global directory and search engine for documents One document repository with search logic driven by relevance, popularity and fuzzy logic matching of keywords. Advanced search filters and lost search accounting contribute to the robust solution.
US based Client - Utah based political organization Dynamic content management system for an informational website of a political organization to publish their manifesto and highlight achievements of the leaders.
Austria based Client - HR Placement and Travel Consulting firm Online Job Portal for a network of hotel and tourism education schools in Austria to facilitate the process of placement of students in various employer organizations. Students can post their online resumes and search / apply to jobs created by employers. Agents are appointed by schools and can communicate of behalf of applicants. There is an online store as well as bold to create a community atmosphere. Account panels have been provided for merchants and sponsors as well.
US based Client - New Jersey Retail Membership organization Online community site with a dynamic content management system has been provided for an association of retailers who wish to promote their business. There is a searchable directory of merchants and products. Gift vouchers are available for purchase through online credit card payment.
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IT Infrastructure Provider
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Services
HR Intranet
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Content Management
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Migration & Reengineering
Time & Invoicing
Talent Pool Management
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Recruitment Portal
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