Overview - Option Matrix targets firms that are either entrepreneurial ventures or have between 10-50 employees. Such firms are better off focusing on their core business and would like to outsource a bulk of their software development to a cost effective offshore provider with a proven track record of delivering quality on schedule. We are further differentiated in industry groups such as real estate and manufacturing where we have done more than 10+ projects and have relevant experience to better understand the client requirements as well as for proposing state of art technology based solutions. We have documented project experience across 100+ projects spanning nearly 75-80 clients.
Quality - OOur mature quality process aligned to SEI CMMI Level 3 is definitely an advantage in building client confidence through consistent quality and predictability. This helps to build accounts from an initial incubation stage to bigger steady relationships. Over our entire experience of 6+ years in business, 60% of our projects have been in US, 20-25% in Europe and 15-20% from Australian clients. We are still a young company with 36 employees and 6+ years of heritage. Our project revenue focus is 50% manufacturing, 30% real estate and 20% in emerging contemporary technologies (not domain specific). Technology excellence and internal engineering standards is our pet passion. We constantly endeavour to align and improve our processes to offer our clients the benefit of faster project cycles through reuse of technology components from our R&D efforts as well as defect free first time right quality in intermediate deliverables as well.
Experience - Option Matrix specializes in inventory control, order processing, content management, e-commerce, social community sites and workflow applications. A typical project in our company involves 3-5 dedicated professionals under leadership of a Project Manager and the project duration varies between 3 months to 9 months based on the scope of work. Our overall documented project experience has 100+ projects spanning nearly 75-80 clients. Option Matrix promoters have vast experience in manufacturing industry, especially automotive component shops, fabrication, job shop production, assembly lines, pressure vessel maintenance, workshop preventive maintenance and logistics. Our chairman has 40 years experience in various fields of manufacturing and while he is retired from active service of the company, we benefit from his advice and direction during quarterly company reviews. The company operations (project management and engineering research) are managed on day to day basis by Navin Malik who is an IIT-IIM graduate with 19+ years industry experience including 8 years in manufacturing industry prior to setup of this business. Option Matrix is private limited company in India (equivalent to S-Corporation in USA) and is registered with premier Indian software industry associations such as STPI and NASSCOM.
Team Philosophy - We look at client side project coordinators as valued members of our team with responsibility to provide weekly inputs on intermediate project deliverables to avoid any surprises in the project execution. We believe that the core knowledge is the understanding of the processes in the client business and that must act as a foundation to design a useful solution based on suitable technology architecture.
Here are the key principles that drive decisions at Option Matrix:
- Clarity and Focus
- Win-Win Relationships
- Honesty and Discipline
- Quality means Value for Money
- Repeat Business
- Actions speak louder than words
- Leadership is the path to progress
- Critical review for speed learning
- Premium talent requires premium salary
- Demand results and get them
- Strict timings for work and break hours
Talent Pool - Due to scarcity of well trained talent pool in the Indian market relative to software industry requirements, Option Matrix has found it necessary to impart detailed technical training based on focused skill matrices to programmers during the first 3 months of employment. Our technical architects certify the programmers on the skill matrices before the programmers are staffed on live projects.
The technical architects also maintain a library of functions and components based on our experience across projects to avoid reinventing the wheel for common functions and features in new projects.
Quality Practices - Our quality processes are aligned to SEI CMMI Level 3 standards with a clearly defined step by step process to deliver error free quality on schedule. Option Matrix specializes in inventory control, order processing, content management, e-commerce, social community sites and workflow applications. A typical project in our company involves 3-5 dedicated professionals under leadership of a Project Manager and the project duration varies between 3 months to 9 months based on the scope of work. We believe that the core knowledge is the understanding of the processes in the client business and that must act as a foundation to design a useful solution based on suitable technology architecture.
Core Principles - Option Matrix believes that character is the foundation of success. Hence the company must only venture in projects that it is confident and capable of doing based on relevant experience / track record. We encourage the spirit of honesty, discipline and win-win relationships with our partners, employees and clients.
We believe that repeat business is the best index of good work and client satisfaction. We expect to grow our team strength. This will be possible through aggressive investments into marketing as well as the industry focus and low cost advantage derived from an India centric presence. Typically programmers (or web designers) have 2-3 years experience and the project managers are above the age group of 30 years with 5-8 years experience. As a thumb rule, nearly 85-90 % of the hours spent in any project are by programmers / web designers and there is a 10-15 % involvement from Project Managers at the level of client interaction and design guidance / problem solving / engineering certification.
Success Factors - Option Matrix India has defined the following critical success factors in its business plan to organize the business for success:
- Cost Effective Pricing is the Sustainable Advantage
- Win-Win Relationships or No Deal
- Keep Promises to Deliver Consistent Quality on Schedule
- Strict Data Security at Physical, Network and Application Levels
- Invest into English Communication Skills as a Centre of Excellence
- Create Excellence and Client Preference through Industry Focus
- Rigorous step-by-step software engineering process builds robust applications
