Overview - Quality is essential to the success of any business. Quality is not just about implementing a system or working towards a set standard. It is an attitude, a culture, a way of working, which not only improves businesses but the way people work and live. The focus is always to deliver the best in-class, defect-free solutions and services to the customer as per requirements and expectations, thereby enhancing the customer satisfaction indices, which in turn will enhance business and revenues.
Quality Standards - At Option Matrix we are committed to maintaining consistently high quality standards - of people, of processes, of infrastructure. It is our constant endeavor to ensure the highest quality in every aspect of IT that we straddle. Our processes are documented, institutionalized and evaluated, helping us become more effective and efficient with every project we work on.We apply Quality Control and Management principles to all aspects of the Project Execution, Delivery and Management cycle. Rigorous Quality Control and Management procedures minimize the number of defects. During each step of the Quality Assurance cycle, metrics data are collected and cross-referenced against our internal database. The collected metrics and data are finally incorporated into the Quality Management Database for internal audit and review at a later stage. We do not compromise on quality even if we have to meet the toughest of deadlines.
Software Quality Assurance (SQA) - We implement the Software Quality Assurance (SQA) that addresses the Quality Assurance needs at every phase of the 
development cycle.Our QA team has developed a focused quality control checklist. In addition, we also have a comprehensive Quality Testing Checklist, which ensures that every solution delivered by Option Matrix, measures up to the highest possible international standards.We believe customer satisfaction is the most important key
Option Matrix Quality Assurance program - We constantly strive to improve our business processes to meet the ever-evolving needs of our customers.We believe customer satisfaction is the most important key to success.We follow exacting procedures and standards to provide incomparable IT solutions. Our measurable service delivery model makes sure our clients get highest returns on their investment. We benchmark all our products and services against the most stringent norms.
The steps involved in our Quality Assurance program are:
- Systems Analysis
- Verification Suite Generation
- User Interface Verification
- Functionality Verification
- Parameter Range Verification
- Stress Testing
- Random Testing
- Regression Testing
- Certification
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